Privacy Policy

Who this policy covers

This policy explains how Ningbo YOUME Kitchenware Co., Ltd. ("YOUME", "we", "us" or "our") handles personal information connected with this website and related business inquiries. It is intended for business contacts, including representatives of brands, importers, wholesalers and distributors.

Information we may collect

The inquiry form in this private preview currently validates entries in the browser but does not transmit or store the submitted information. A collection notice and verified contact channel will be added before form delivery is enabled.

• Business inquiry details you choose to provide, such as your name, work email, company, country or region, product interests, target quantity and message.
• Technical and security information generated when the site is accessed, such as IP address, browser or device type, access time, pages requested and security events.
• Information contained in later correspondence, quotations, sample requests, purchase orders or other business records.

How we use information

• To respond to inquiries and discuss catalogs, samples, quotations and possible OEM or ODM projects.
• To prepare and administer business communications, product development, orders and after-sales matters.
• To operate, protect and improve the website, prevent misuse and maintain security.
• To comply with legal obligations, resolve disputes and protect legitimate business interests.

Legal grounds

Where applicable law requires a legal basis, we process information as necessary to take steps at your request, perform a contract, comply with legal obligations, pursue legitimate interests that are not overridden by your rights, or rely on consent where appropriate. You may withdraw consent for future processing when consent is the applicable basis.

Cookies and similar technologies

This private website may use essential technologies required for access control, security and reliable operation. We do not currently use the site to sell personal information or for cross-context behavioural advertising. If optional analytics or advertising technologies are introduced, the policy and any required consent controls will be updated before use.

When information may be disclosed

We may disclose information to service providers that support hosting, communications, security, professional advice, logistics or order fulfilment; to authorities when legally required; or in connection with a genuine corporate transaction. Recipients may use the information only for the relevant purpose and subject to appropriate obligations.

International transfers

YOUME is based in China and its customers and service providers may be located in other countries. Information may therefore be processed outside your country or region. Where required, we will use appropriate contractual, organisational or other safeguards for international transfers.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including contractual, tax, compliance and dispute-resolution needs. We use reasonable technical and organisational measures, but no internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

Depending on where you live and which law applies, you may have rights to request access, correction, deletion, restriction, portability or details about disclosure; to object to certain processing; to withdraw consent; or to complain to a data protection authority. California residents may also have applicable rights to know, correct, delete, limit certain uses, opt out of sale or sharing, and receive non-discriminatory treatment. We do not currently sell or share personal information for cross-context behavioural advertising.

Contact and policy updates

For a privacy request, use the contact details in your existing YOUME business correspondence or applicable quotation. A verified public privacy email and company address must be added before the website begins accepting live form submissions. We may update this policy when the website, our practices or applicable requirements change; the date above will identify the latest version.